The chalet sauce is so thin it's like coloured water and there is no taste too it. Fries are usually dry and overcooked. Most times don't get what we order.
Swiss Chalet is usually very good. By the way, they are no longer located at 1180 Upper James St. (That location is now occupied by Turtle Jack's). The new location is 1317 Upper James St. next to the Harvey's.